Refund policy

Overview

Gun Parts Central drop-ships every order from our authorized supplier as soon as it is placed. Because of that, we cannot cancel orders after checkout. If you need to send an item back, you may request a return as described below. We review every request before we approve it. Do not ship an item back until we have approved your request and given you instructions.

No cancellations

Orders cannot be cancelled once they are placed. Items are sent to our supplier immediately for fulfillment. If you ordered the wrong item, wait until it arrives and then request a return under this policy.

Return window

You have 30 days from the date you receive the item to request a return. Requests submitted after 30 days will not be accepted.

How to request a return

Sign in to your customer account at account.gunpartscentral.com with the email used at checkout, open the order, and submit a return request. You may also use our Returns & Support page or email returns@gunpartscentral.com.

We will review your request and reply by email. A return is not approved until we say so. Items sent back without prior approval will not be accepted.

Condition of returned items

To be eligible, the item must be unused, complete, and in the original packaging, including all parts, manuals, and accessories. We may decline a return if the item has been used, installed, is missing pieces, or is not in sellable condition.

Restocking fee

Approved returns are subject to a 20% restocking fee, calculated on the purchase price of the returned item or items. The restocking fee is deducted from your refund.

Return shipping

The customer is responsible for all return shipping costs. We do not provide prepaid return labels. You must ship the item using a trackable method and pay the carrier directly. We are not responsible for return packages that are lost or damaged in transit. We recommend that you insure the shipment.

Ship approved returns to:

Gun Parts Central
2002 Gillilan St.
Placentia, CA 92870

Damaged, defective, or incorrect items

Please inspect your order as soon as it arrives. If an item is damaged in transit, defective, or not what you ordered, contact us right away through your account, our Returns & Support page, or returns@gunpartscentral.com. We will review the issue with you before any return is approved.

Non-returnable items

We cannot accept returns of hazardous materials, flammable liquids or gases, gift cards, or items marked as final sale or clearance, except where required by law.

Exchanges

We do not process exchanges. If you want a different item, request a return of the original item and place a new order.

Refunds

After we receive and inspect an approved return, we will email you to confirm whether a refund will be issued. If approved, we refund your original payment method, minus the 20% restocking fee. Original outbound shipping is not refunded unless we tell you otherwise. Refunds typically post within 10 business days of approval. Your bank or card issuer may take additional time to show the credit.

If more than 15 business days have passed since we approved your refund and you do not see it, contact us at returns@gunpartscentral.com.

Gun Parts Central
2002 Gillilan St.
Placentia, CA 92870
(877) GUN-CTRL
returns@gunpartscentral.com